© thewritingflow 2023
The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the applicable legal provisions (EU General Data Protection Regulation GDPR, Telecommunications Act 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our activities.
Our website can generally be used without providing any personal data. If you enter personal data, e.g., for the purpose of establishing contact or subscribing to a newsletter, we will pass on the necessary information to companies that process data on our behalf (e.g., send the newsletter).
For reasons of security and data protection, this website uses SSL encryption, which prevents third parties from intercepting and reading the data you have entered during transmission. You can recognize active encryption by the padlock or similar symbols in the address bar of your browser.
If you contact us via the form on the website, by e-mail or by other means, the data you provide (name, e-mail address and optionally the telephone number) will be used to process the request and for the purpose of eventual follow-up questions stored with us for one year. If a contract results from the request, the statutory retention periods apply. We do not pass on this data without your consent. Data processing takes place on the basis of Art 6 Para 1 lit b (performance of contract) and Art 6 Para 1 lit a (consent) of the GDPR.
For accounting purposes, the following data of our customers are stored by us: name, address, telephone number, e-mail address, VAT ID. If you have agreed to a direct debit order (SEPA direct debit mandate), your bank details as well. This data will not be passed on, except for transmission to the processing bank/payment service provider for the purpose of debiting, as well as to our tax advisor for accounting purposes and to fulfill our tax obligations. The data is only stored within the EU.
The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude and fulfill the contract with you.
All data from a contractual relationship will be stored until the end of the tax retention period (7 years).
The storage of the above data takes place on encrypted local computer systems or portable computers secured by passwords and physical access protection.
Data processing takes place on the basis of Art 6 Para 1 lit c (statutory provisions) of the GDPR and Art 6 Para 1 lit b (necessary for the fulfillment of the contract) of the GDPR.
You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. Data processing is therefore based on the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) of the GDPR.
You can cancel the newsletter at any time. Please send your cancellation to the following e-mail address: stefanie@thewritingflow.com or use the corresponding link at the end of the newsletter. We will then immediately delete your data in connection with the newsletter dispatch.
“Convertkit”, Boise, Idaho, USA, is responsible for sending the newsletter. Your e-mail address, the date of your registration and the IP address used are stored on Convertkit’s servers in the USA. This means that your personal data will be passed on to a third country outside the EU. Convertkit uses this information to send and evaluate the newsletter on our behalf. Convertkit also uses the data to optimize its own service, but will under no circumstances pass it on or write to the subscribers itself.
The newsletters sent contain small images (tracking pixels) or redirected links for the purpose of statistical evaluation, which we can use to determine whether you have read our newsletter and what type of device you used.
We have concluded a processor contract with Convertkit, in which Convertkit undertakes to comply with the standard contractual clauses defined by the EU Commission. You can find Convertkit’s privacy policy here: https://convertkit.com/privacy
In addition to storing the data mentioned under point 3, we also store the following data in connection with visiting our website for the purpose of contract processing in connection with our webshop thrivecart: name, e-mail, invoice number, product, date and time of purchase.
There is no data transmission to third parties, with the exception of the transmission of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the booking company stripe commissioned by us and to our tax consultant to fulfill our tax obligations.
After cancelling the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be saved.
This data is required to fulfill the contract, without it we cannot provide all the services purchased.
The data processing takes place on the basis of the legal provisions of § 96 Para. 3 TKG and Art. 6 Para. 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.
Please also note thrivecart’s privacy policy, which you can view here: https://legal.thrivecart.com/platform/privacy/
Please also note stripe’s privacy policy, which you can view here: https://stripe.com/en-at/privacy
This website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
Some of these cookies are necessary for the operation of the website and are used to log in and save your consent to non-essential cookies. If you do not want the necessary cookies to be stored, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
The legal basis for the use of required cookies is Article 6 Paragraph 1 lit f (legitimate interests) of the GDPR. Legitimate interests within the meaning of the GDPR are the proper and secure functioning of the website and the optimization of our offer.
In addition, other cookies that are not absolutely necessary for the operation of the website may only be stored with your consent. Details on this in the following sections.
With your consent, our website uses the “Facebook Pixel” functions of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
With the help of this Java script, Facebook can record your activities on our site. This is used to recognize, for example, if you have reached our site via a Facebook ad and purchase the advertised product there. This allows us to measure the effectiveness of Facebook ads and further improve our offering.
For this purpose, several cookies are stored in your browser, with the help of which Facebook can compare information such as your IP address or user ID with your Facebook account. If you are logged in to Facebook when you visit our website, your visit and your activities will be assigned directly to your Facebook account.
The data collected is anonymous to us, i.e., we cannot draw any conclusions about the people who have visited our website. In addition, we can only access the evaluations in connection with Facebook advertising that we have placed. However, the data is stored and processed by Facebook, about which we will inform you according to our level of knowledge. Facebook can use this data in accordance with Facebook’s privacy policy.
Data processing takes place on the basis of Article 6 Paragraph 1 lit a (consent) of the GDPR.
If you comment on a post on this website, your comment, your name, your e-mail address and your IP address will be saved.
Before your comment is published, we check it for legal violations such as insults or racist or hate speech. The stored data is necessary in order to be able to take action against such authors if necessary. The data will be deleted as soon as the corresponding contribution is removed from the website.
Data processing takes place on the basis of Article 6 Paragraph 1 lit a (consent) of the GDPR.
In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. Corresponding inquiries can be addressed to the e-mail address stefanie@thewritingflow.com .
If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
Dr Stefanie Koettl-Brodmann
stefanie@thewritingflow.com
Roemerstr. 3/2
4690 Schwanenstadt
Austria
© thewritingflow 2023
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